Overview
This Privacy Policy explains how De Leoni Fine Jewellery collects, uses, stores and protects your personal information when you visit our website, make an enquiry, place an order or otherwise interact with us. By using our services, you agree to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, email address, phone number, billing and shipping address, payment details and order history. We also collect technical information including your IP address, browser type, device information and browsing behaviour on our site.
How We Use Your Information
- To process and fulfil your orders
- To communicate with you about your order, enquiry or appointment
- To provide customer support and after-sales care
- To improve our website, products and services
- To send occasional updates, promotions or news, only where you have consented
- To comply with legal and regulatory obligations
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic and understand how visitors use our services. You can adjust your browser settings to refuse cookies; however, some features of the site may not function correctly as a result.
Third-Party Services
We may share information with trusted third parties who assist us in operating our website, processing payments, shipping orders or providing analytics. These providers are contractually required to keep your information secure and use it only for the services they perform on our behalf. We do not sell your personal information.
Data Security
We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorised access, disclosure, alteration or destruction. While we take these steps seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct or request deletion of the personal information we hold about you, subject to applicable law. To make a request, or if you have any concerns about how your information is handled, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.
Contact Us
For privacy-related questions or requests, please email info@deleoni.com.au.